~/support-knowledge $ bandicot "Keep support guidance and reviewed help-content edits together."
- + Readable project notes for your support conventions
- + Review skills that load when the content needs them
- + A version of every help-content edit
- + A restore that stops if two file names would collapse into one on your Mac
- ? waits for you before it writes skills
- = keeps a version of every change
Who reworded the refund template, and why?
Open the help-content folder as a project. Support conventions sit in notes the agent reads, a review skill carries your checklist, and every edit to a template is a version you can compare or put back.
Free for one person on your Mac, no card. Your model provider bills you directly.
Before and after
Now
The refund template changed last month, nobody remembers who did it, and each new chat needs the support conventions explained again.
With Bandicot
Conventions live in the project and the review method is a skill. The agent proposes edits to your help content, you read each diff, and the history answers the question afterwards.
One working day, start to finish
No teaching another chat the same support conventions.
Early
The job lands
The refund template changed last month, nobody remembers who did it, and each new chat needs the support conventions explained again.
Before noon
You hand it over
Conventions live in the project and the review method is a skill. The agent proposes edits to your help content, you read each diff, and the history answers the question afterwards.
Mid-afternoon
A trusted harness around the model
Bandicot gives every agent a project, tools, a session that survives restarts, approvals, and a clear place to stop.
Last thing
You read what changed
Help-content edits with the support guidance beside them.
Chat box or workspace
A chat box answers. Bandicot does the work in your folders, asks before it writes, and keeps a version of every change.
In a chat boxA model and a text box, with no gate before a write.
In BandicotA trusted harness around the modelBandicot gives every agent a project, tools, a session that survives restarts, approvals, and a clear place to stop.
In a chat boxA conversation. The files stay wherever you copied them from.
In BandicotProjects that hold the workKeep files, context, plans, and decisions with the project instead of losing them in a disposable chat.
In a chat boxClose the tab and the thread is somewhere in a list.
In BandicotDurable work sessionsClose the window, restart, or pick up from another of your Macs without turning the work into a brand-new conversation.
In a chat boxIt suggests an edit and you apply it yourself, so there is no gate to read.
In BandicotA human gate for writesWhen work can change files or systems, Bandicot makes the decision visible before the effect lands.
The receipt for one session
Readable notes hold the conventions, skills load your review method on demand, and Versions records each edit.
bandicot
- Asked
- Keep support guidance and reviewed help-content edits together
- Before it wrote
- It asked, and waited for your answer
- Files kept
- skillsversion kept
- historyversion kept
- projectversion kept
- Stands behind
- A restore stops before changing files if two names would collapse into one on your Mac
- Command-line restore and undo preview changes before applying them
- One Versions project can hold up to 100,000 files
- Paid to Bandicot
- Free
- Model bill
- from your provider
Help-content edits with the support guidance beside them.
Conventions live in the project and the review method is a skill. The agent proposes edits to your help content, you read each diff, and the history answers the question afterwards.
Checked, and labelled
Each line says whether it ships now or is still being built, so you never buy a promise.
- Available now
Skills, plugins and MCP servers
Install skills, plugins and MCP servers per project, with their tools under the same approvals.
- Available now
A version for every change
Every file an agent changes is recorded, with diffs, restore, undo of a whole run, and a slider that puts a folder back to any moment.
- Available now
Approval before writes
An agent asks before it writes, runs or spends outside the rules you set; the rules live in one permissions file.
- Available now
A restore stops before changing files if two names would collapse into one on your Mac.
A Mac’s disk usually treats README.md and readme.md as the same name.
- Available now
Command-line restore and undo preview changes before applying them.
Restore and undo show what would change first, and change files only when run again with --yes.
- Available now
One Versions project can hold up to 100,000 files.
Saving a version of one still takes a few hundredths of a second.
Read this before you start
Made for
Support operations staff reviewing documentation and templates.
Support operations staff maintaining local help content and response templates
Not yet for
Teams seeking an unattended customer support bot.
Help Content Desk
Every line below is already in the plan. Nothing here is an extra you pay for.
- Readable project notes for your support conventionsincluded
- Review skills that load when the content needs themincluded
- A version of every help-content editincluded
- A restore that stops if two file names would collapse into one on your Macincluded
- Command-line restore and undo that preview first and apply only with --yesincluded
Free for one person on your Mac, no card. Your model provider bills you directly.
No contract. Cancel any time from your account and keep the plan until the end of the period you paid for.
Questions before you start
Does it answer customer tickets automatically?
No customer-facing support bot is offered. This workflow concerns preparation and review of local support content.
Where do my prompts go?
A local model runs on your Mac. A hosted provider receives the prompts you send it and bills you directly. Choose the route the work permits.
Can I take back an agent's edits?
Yes. In projects you enrol in Versions, file changes are recorded. Restore a file or undo a whole run, with or without Git.
Who reworded the refund template, and why?
Free for one person on your Mac, no card. Your model provider bills you directly.